PASARIBU, A. R.; POHAN, V. G. R. . The effect of emotional intelligence on communication anxiety among bank employees in North Sumatra : Pengaruh kecerdasan emosi terhadap kecemasan komunikasi pada karyawan bank di Sumatera Utara. Psikologia: Jurnal Pemikiran dan Penelitian Psikologi, [S. l.], v. 16, n. 2, p. 38–46, 2021. DOI: 10.32734/psikologia.v16i2.7370. Disponível em: https://idjpcr.usu.ac.id/jppp/article/view/7370. Acesso em: 14 aug. 2025.